TCG Canucks Return and Refund Policy

Online Sales Returns

• All sales are final for all products

Damaged Items

In the unfortunate event that you receive damaged items in your parcel, please contact us at contact@tcgcanucks.ca. Be sure to include your order number, a detailed description of the issue, and, if possible, photographs of the damage.

If the parcel itself shows signs of damage upon delivery, please document it thoroughly. This will help us in filing a claim with the carrier.

We are happy to offer an exchange, return, or partial refund for any items that are confirmed to be damaged.

Please note: Minor cosmetic imperfections—such as scuffing, tearing, or dents on sealed Trading Card Game products—that do not affect the integrity or quality of the contents may not qualify for reimbursement. These cases will be reviewed individually for approval.

Product Availability

•  All orders are subject to product availability. In the event that an item is out of stock or oversold at the time of order placement, we will make every effort to contact you and remove the item from your order. Should this adjustment result in your order total falling below the minimum threshold for free shipping, we will still proceed with shipping the remaining items at no additional cost.

QUANTITY & ORDER ADJUSTMENTS

We reserve the right to adjust the quantities of products ordered. These decisions will be made on a case by case basis and you will be notified of any changes made to your order. This pertains to and is not limited to "buyouts" and other orders involving the sale of high demand products. If an order is deemed to be for resale purposes it may also be subject to a potential adjustment.

If you have any questions, please feel free to email us at contact@tcgcanucks.ca